Privacy Policy

Privacy Policy for Refuse Body Doctors Ltd

Introduction

At Refuse Body Doctors, we are committed to safeguarding your privacy. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights regarding your information.

Contact Details

Full Name: RefuseBodyDoctors Ltd

Address: 20-22 Wenlock Road, London, England, N1 7GU

Email: info@refusebodydoctors.com

Phone: 0800 002 5560

For any questions or concerns regarding this Privacy Policy, please contact us at info@refusebodydoctors.com.

Types of Personal Data Collected

We may collect the following types of personal data:

• Name
• Contact details
• Vehicle information
• Payment information

Source of Data

We collect data directly from our clients and potential clients. Additionally, we may use third-party apps for analytics, customer relationship management, and other business operations. These third-party apps are compliant with applicable privacy laws and regulations. Your data may be collected through these platforms, but only with your explicit consent or as stated in the terms of those third-party apps. If you wish to opt out or delete your data from Refuse Body Doctors Ltd, please email us at info@refusebodydoctors.com.

Purpose and Lawful Basis for Data Processing

We collect personal data for the following purposes:

• Providing repair and maintenance services
• Billing and invoicing
• Customer support

Our lawful basis for processing your data for the above activities includes:

• Contractual obligations: Necessary for the fulfilment of our services to you.
• Legitimate interests: We have a legitimate interest in providing you with the best service.

For remarketing activities, our lawful basis for processing your data is:

• Consent: We will obtain your explicit consent for certain types of data processing, such as remarketing.

Data Sharing

We do not share your data with any third parties unless explicitly stated or required by law.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

You have the right to access, amend, or delete your personal data. You also have the right to withdraw consent for data processing where consent is the lawful basis.

Opting Out

If you wish to opt out of our remarketing activities or delete your data from Refuse Body Doctors Ltd, please email us at info@refusebodydoctors.com.

Complaints

If you have concerns about how we are using your information, you have the right to complain.